Last Updated: December 15, 2025

Terms & Conditions

Welcome to TruScribe at truscribe.com (“TruScribe,” “we,” “us,” “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website and any related content, services, tools, or communications that link to these Terms (collectively, the “Services”).

By accessing or using the Services, you agree to these Terms and to our Privacy Statement. If you do not agree, do not use the Services.

1. Website use

You must be at least 18 years old and able to enter a binding agreement. If you use the Services on behalf of a company or organization, you represent that you have authority to bind that entity to these Terms.

2. Services and scope

TruScribe provides visual communication and explanation services, including but not limited to whiteboard-style videos, strategy support, and related creative deliverables. The specific scope, timelines, pricing, and deliverables are governed by separate written agreements, proposals, or statements of work. These Terms apply to all general website use and any Services unless superseded by a written agreement.

3. No professional advice

Our Services are creative and educational in nature. We do not provide legal, medical, financial, or tax advice. You are responsible for how you use the deliverables and for obtaining professional advice where required.

4. Client responsibilities

You agree to provide accurate information, timely feedback, approvals, and materials required for project completion. Delays or inaccuracies caused by you may impact timelines and outcomes, for which TruScribe is not responsible.

5. Intellectual property

Unless otherwise agreed in writing:

  • TruScribe retains ownership of all pre-existing materials, processes, frameworks, and methodologies.

  • Upon full payment, you receive a non-exclusive, perpetual license to use the final deliverables for their intended purpose.

  • You may not resell, sublicense, or modify deliverables beyond their intended use without written permission.

All website content, branding, visuals, text, videos, and materials are owned by or licensed to TruScribe and protected by intellectual property laws.

6. Payments and fees

Fees, payment schedules, and refund terms are defined in your written agreement or invoice. Unless expressly stated otherwise, all payments are non-refundable once work has commenced.

Failure to pay may result in suspension of Services and withholding of deliverables until payment is resolved.

7. Cancellations and termination

Either party may terminate Services according to the terms of the applicable agreement. If you terminate early, you remain responsible for payment for work completed and any non-cancelable commitments incurred.

We reserve the right to terminate access to the website at any time for misuse or violation of these Terms.

8. Testimonials and portfolio use

Unless otherwise agreed in writing, you grant TruScribe permission to display completed work, logos, testimonials, and general project descriptions for marketing and portfolio purposes. Testimonials reflect individual experiences and do not guarantee similar results.

9. Acceptable use

You agree not to misuse the Services, including attempting unauthorized access, interfering with site operation, scraping content, introducing malicious code, or using the Services for unlawful purposes.

10. Disclaimer of warranties

The Services and website are provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee specific results, performance metrics, conversion rates, or business outcomes.

11. Limitation of liability

To the maximum extent permitted by law, TruScribe and its owners, employees, contractors, and partners will not be liable for indirect, incidental, consequential, special, or punitive damages, including loss of profits, revenue, data, or goodwill.

Our total liability for any claim related to the Services will not exceed the amount paid by you to TruScribe in the three months preceding the event giving rise to the claim.

12. Indemnification

You agree to indemnify and hold harmless TruScribe and its affiliates from claims, damages, liabilities, costs, and expenses, including reasonable legal fees, arising from your use of the Services, your content, or your violation of these Terms.

13. Third-party services

The website or deliverables may reference or integrate third-party tools or platforms. TruScribe is not responsible for third-party services, which are governed by their own terms and policies.

14. Privacy

Your use of the Services is subject to our Privacy Statement and Cookie Policy, which explain how we collect and use personal information.

15. Dispute resolution and arbitration

Any dispute arising out of or relating to these Terms or the Services will be resolved through binding arbitration on an individual basis, except where prohibited by law. You waive the right to a jury trial and to participate in a class or representative action.

Arbitration will take place in a mutually agreed location or remotely, under the rules of the American Arbitration Association.

16. Governing law

These Terms are governed by the laws of the state in which TruScribe is headquartered, without regard to conflict of law principles.

17. Changes to these Terms

We may update these Terms from time to time. The “Last Updated” date reflects the most recent revision. Continued use of the Services constitutes acceptance of the updated Terms.

18. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.

19. Entire agreement

These Terms, together with our Privacy Statement and any written agreements between you and TruScribe, constitute the entire agreement regarding use of the Services.

20. Contact us

TruScribe
Email: [email protected]
Website: truscribe.com